The World Health Organization (WHO) is taking a step forward in the realm of artificial intelligence by introducing SARAH, a human-like avatar that offers basic health information. SARAH, short for Smart AI Resource Assistant for Health, is a virtual health worker that can communicate in eight languages and provide guidance on various health topics such as mental health, tobacco use, and healthy eating.
The goal of this initiative is to utilize technology to educate individuals and address the global shortage of health-care workers. Even though SARAH is programmed to respond empathetically to users’ facial expressions, it sometimes struggles with accuracy in its responses. Despite this limitation, the WHO believes that utilizing AI like SARAH is a step forward in leveraging technology to support health education efforts and bridge the gap in available health-care personnel.
SARAH is designed to be accessible 24/7, making it a convenient resource for individuals seeking information and guidance on a variety of health-related issues. By innovating with AI technology in health care, the WHO aims to improve health literacy and promote well-being on a global scale.