During FreightWaves’ 3PL Summit, Casey Monahan, the vice president of digital sales at LoadSmart, participated in a fireside chat with FreightWaves’ Grace Sharkey to discuss leveraging technology for fleet growth. Monahan talked about what his company’s TMS systems can offer and what smaller fleets need in today’s advancing technological landscape.
Monahan emphasized the importance of small carriers to LoadSmart, highlighting how AI is utilized to read trucks as they enter yards and gates. He mentioned that keeping carriers happy as a brokerage and technology partner is a priority for LoadSmart, and they actively seek feedback from carrier partners through a community platform where suggestions can be shared and upvoted.
Load matching was mentioned as a challenging aspect in the industry, with Monahan acknowledging that while creating filters on a load board is straightforward, identifying the perfect freight match is a complex task. He emphasized LoadSmart’s focus on assisting carriers in scaling their operations, from increasing their fleet size from five trucks to 25, and then to 100 trucks.
Monahan also discussed LoadSmart’s AI products, such as Copilot, which simplifies data interaction by allowing users to ask system questions about performance metrics like the best-performing driver or top lane. These AI tools aim to make it easier for carriers to access and use data effectively for growth and optimization. The implementation of such technology aligns with LoadSmart’s commitment to supporting small fleets and providing them with the tools and opportunities needed for success.
Monahan also highlighted how LoadSmart’s TMS systems can help smaller fleets optimize their operations by automating tasks such as load booking, dispatching, invoicing, and more. This enables them to save time and reduce costs while improving efficiency.
In conclusion, Monahan emphasized the importance of leveraging technology for fleet growth in today’s fast-paced industry. He highlighted how LoadSmart’s TMS systems can provide smaller fleets with the tools they need to optimize their operations while reducing costs and increasing efficiency.