The healthcare industry is facing numerous challenges, including the struggle to address rapidly growing costs, inconsistent quality, and inadequate and unequal access to primary and other types of care. These megachallenges need to be urgently addressed.
One potential solution to this issue is forging partnerships with retailers. Retailers have largely focused on providing consumers with a convenient way to obtain basic care for one-off services such as taking a throat culture, treating an ear infection, or administering a flu vaccine. By partnering with retailers, health systems can tap into this existing infrastructure to improve access to care.
Moving forward, retailers and health systems can work together to address the challenges facing the healthcare industry. By forming partnerships, the two can better provide comprehensive care for complex conditions, offer care in patients’ homes, leverage data to improve clinical care and customer experiences, and address the looming labor shortage in health care. This collaboration has the potential to greatly improve the healthcare system and address the current challenges it faces.