On Wednesday, Kindle users reported issues with downloading both new and previously purchased e-books on certain models like Paperwhite, Oasis, Signature Edition, and Basic due to a service interruption. The problem specifically impacted the ability to download e-books on these devices, but users could still access their e-books via the Kindle app on Android and iOS phones.
Initially, Amazon acknowledged the server failure causing the problem and indicated that they were actively working on a solution. The company advised users that it might take at least 48 hours before the issue could be resolved and e-books could be downloaded again. However, Amazon has now announced that the error has been fixed, restoring normal access to e-books for affected users.
This resolution comes as a relief to Kindle users who had been experiencing difficulties with accessing their digital libraries due to the bug. With the problem now fixed, users can download and enjoy their e-books as usual on their Kindle devices. This update from Amazon will likely reassure customers who rely on their e-readers for accessing digital content.