According to Kela, the implementation of an income register has significantly reduced suspicions of abuse in some social benefits. In 2023, the number of suspected abuses remained low, with only about half of all paid benefits being suspected of abuse. Unemployment insurance and general housing support had the most suspicions of abuse, followed by basic income support. Prior to this year, unemployment insurance was responsible for the majority of suspected abuse cases.
Kela’s income register system has been successful in reducing suspicions of abuse for both unemployment insurance and housing allowance. This system involves consulting with customers about suspected abuse and making a decision on the matter. Abuse is defined as intentionally trying to receive a benefit unjustifiably or more than one is entitled to.
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