• Thu. Jun 8th, 2023

Government Internal Audit Agency’s technologies gets to the point – Case study


May 26, 2023


The sharing of understanding and ideal practice across government has the prospective to drastically boost the management of public sources. A barrier to attaining this is collating, summarising and extracting this details.Government Internal Audit Agency’s (GIAA) audit function covers 15 departments and more than 120 arm’s length bodies (ALBs), with thousands of government documents that exist among them it would take a massive group a enormous quantity of time to study them, realize and categorise them.

The understanding asset resolution

GIAA has created a tool named the Insights Engine which utilizes a branch of artificial intelligence, named organic language processing, to permit a particular person to study hundreds of documents at speed by summarising, collating, and analysing content material. They have been utilizing the technologies to analyse Annual Opinion reports, which enabled one particular particular person to assessment 102 reports in the exact same time it previously took a little group to manually analyse 13 reports. GIAA received funds from The Government Workplace for Technologies Transfer (GOTT) to create the Insights Engine even additional, so that it can analyse a wider variety of government documents and determine cross-government trends. With the developments, the Insights Engine is capable to:

  • Determine crucial themes from network evaluation of the documents
  • Extract the most relevant paragraphs of text for a provided subject
  • Make interactive reports which summarise the findings

Who will this enable?

  • Government colleagues: becoming capable to rapidly study and method hundreds of documents indicates insights buried in the reports and information can be extracted rapidly and trends can be spotted. Understanding the trends will allow possibilities for cross-government collaboration and studying to be identified.
  • The taxpayer: as a outcome of sharing ideal practice across government there is prospective for enhanced public solutions.

Funding awarded

GIAA had been awarded £24,793 from GOTT to create the Insights Engine with extended capabilities for exploitation beyond GIAA.


The GIAA Insights Engine has now been adopted by other government departments so they as well can reap the positive aspects from this understanding asset. For instance HM Treasury and His Majesty’s Inspectorate of Constabulary Fire and Rescue Solutions are exploring how they can use the tool to boost their insight and cut down their workloads.

Quote from GIAA

Dr Iain McGregor, Director of Innovation and Improvement at GIAA stated:

Acquiring the grant from GOTT has enabled us to create the text network evaluation which permits for far more refined use of the Insights Engine. We have because continued to create it ourselves, to incorporate far more characteristics for customers, but GOTT’s funding has helped us in the journey to expand it across government. On top of that, our committed point of get in touch with at GOTT has provided us beneficial recommendations and helped refine our method.

Subsequent methods

GIAA are continuing to create and market the use of the Insights Engine across government, to allow superior use of understanding and higher efficiency in the use of public dollars.

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