• Mon. Apr 15th, 2024

Amazon Ditches Just Walk Out Technology for Smart Carts in Grocery Chain Redesign

BySamantha Jones

Apr 2, 2024
Amazon Fresh grocery stores in the US are discontinuing the Just Walk Out technology

Amazon has decided to revamp its grocery chain by removing the Just Walk Out technology from its Amazon Fresh stores and replacing it with smart carts that provide customers with real-time spending updates while shopping. The change was made after customer feedback during the redesign of Fresh stores over the past year showed a desire for the ability to view their receipts and savings as they shopped.

The smart carts will offer customers the convenience of skipping the checkout line while also providing these additional benefits. Amazon operates numerous Fresh grocery stores across the United States, primarily in California, Illinois, Virginia, and Washington state. The company also has cashier-free convenience stores under the Amazon Go brand and owns Whole Foods, which it acquired in 2017.

Despite initial predictions of disrupting the grocery sector, Amazon has faced challenges finding a successful formula. CEO Andy Jassy expressed in his annual letter to shareholders in 2023 that the company was striving to make a greater impact in physical grocery. Amazon has shut down underperforming stores and paused expansion efforts in the past.

At present, Amazon has reopened some Fresh stores in Los Angeles, California, and plans to selectively open new stores while remodeling existing ones. Just Walk Out technology will still be available in Amazon Go stores, select smaller Amazon Fresh stores in the U.K., and for third-party retailers.

By Samantha Jones

As a content writer at newsnnk.com, I weave words into captivating stories that inform and engage our readers. With a passion for storytelling and an eye for detail, I strive to deliver high-quality and engaging content that resonates with our audience. From breaking news to thought-provoking features, I am dedicated to providing informative and compelling articles that keep our readers informed and entertained. Join me on this journey as we explore the world through the power of words.

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